Office 2003 – fix SKU011.CAB annoyance

I recently setup a new user on a PC someone else had been using. The PC had Office 2003 Professional installed.

Upon running Outlook 2003 for the first time Office looks for a file off the original install CD and will not proceed without it. The file in question is “SKU011.CAB”. Other Office applications, e.g. Word, will continue to work even if the file is missing but Outlook refuses to play ball.

Unfortunately, the client couldn’t find their 2003 install CD. I got my own and searched it for “SKU011.CAB” but it wasn’t to be found. How strange!

Eventually I found the fix on www.technotes.co.uk which involves changing a registry key so as to prevent Office from looking for the CD. As always, making changes to the registry can be a very risky business if you’re not sure what you’re at. Always take a backup of the registry by creating a Restore Point using System Restore…

Start | Run | regedit
Navigate to HKEY_LOCAL_MACHINE | Software | Microsoft | Office | 11.0 | Delivery
Click into the sub-folder/key here which has a unique name
Right-click the “CDCache” entry and change its value to “0”
Close Regedit and cross your fingers!

This worked for me, hopefully it will work for you. Best of luck.

Comments

Where are SCANPST.EXE and/or SCANOST.EXE?

I sometimes have to deal with customer computers whose Outlook PST or OST files have become corrupted. Very often the fix is to run SCANPST.EXE on the offending PST/OST file. However, every time I go to do this I forget where the two executable files are. Here is where they are on a Vista machine running Office 2007: C:\Program Files\Microsoft Office\Office12 I hope this helps.

WSUS Issues

Was configuring WSUS on a Server 2016 VM for a customer recently and found the performance to be very sluggish and most of the time the client PCs would time-out and throw an error message when trying to check for updates. After much digging on different forums I came across a fix that worked nicely: Open Internet Information Services (IIS) Manager and click on Application Pools Then Right-Click on your WsusPool instance and choose Advanced Settings Scroll down to Private Memory Limit (KB) and change it from the default of 1843200 to 0 which means unlimited. Then right-click and stop the WsusPool and then start it again. Hope this works for you.

APC PowerChute Network Shutdown - Authentication Phrase

Was installing APC PowerChute Network Shutdown (PCNS) on a customer’s server and couldn’t find a record of the Authentication Passphrase that I set ages back on their Smart UPSes Network Management 2 Card. So I went to reset it on the card and start anew… it took a lot of digging to find it on their particular release of firmware: Go into the UPS tab, then into “shutdown” inside the “Configuration” category: You may then need to change the passphrase being used on other servers. To do this, open up PCNS in your browser and click into the area shown below:

Artifact Weblog

Search This Blog