I must say I agree with most of this – not everything but most. I’m tired of hearing about how Open Source is the answer. It isn’t. From my experience it’s nothing but hassle. Sure it’s generally free to download but the support costs and the toll it takes on your nerves more than offsets this. I’m tired of people expecting something for nothing. In most areas of life you don’t get quality unless you pay for it… cars, hi-fi, clothing, you name it.