This error catches me out every so often when a customer of mine gets new iPads and I have to enrol them. It's often been some time since I've last done this job and sometimes the MDM Server token needs to be refreshed (for want of a better term) before sync can re-commence between Apple School Manager and the customer's MDM (in this case Jamf Pro). Here are the list of steps to take: Log in to Apple School Manager (ASM) in one browser tab, and your MDM in another tab. In ASM, click your account name on the bottom left, and click "Preferences". Under "Device Management Services" click on your MDM service (Jamf Pro in my case). Click "Download Token" and allow the p7m file to download. In your MDM service, you'll need to upload the p7m file into its "Server token file" area. In Jamf Pro, click into "Settings" and then go into "Automated device enrollment", which is in the "Global Management" area. Cl...
This can be a pain when attempting to "sysprep" a PC's storage drive (usually the C: drive) or take an image of it using something like Acronis SnapDeploy. In such cases, the software will complain about this BitLocker status. I keep forgetting about this every time I go to take an image! It isn't immediately obvious how to get around the issue... do you go for "Turn on BitLocker" and then turn if off when it has finished encrypting the drive? Well you probably could if you had the time, but there's an easier way. Using the "manage-bde" tool via an administrative command line gives lots more options, and allows this to be turned off. Tip: handy way to open an admin command line is to hit W + R, then type "cmd" and then hit CRTL + Shift + Enter. Typing "manage-bde -status" will show you some more detail, but the command you need is: manage-bde -off c: This may take some time, depending on how much of the drive has already...