Showing posts from 2020

Copying NTFS Permissions with RichCopy

 Microsoft's RichCopy is a fantastic tool for copying/moving files.  It's multithreaded so moves things along quicker and has a nice log so you can see what's working and what's going wrong. It's kind of like a GUI on top of RoboCopy and you can get it here... However, I always forget that it doesn't copy file/folder NTFS permissions by default.  This is what you need to do if you want permissions to copy across to the destination: - Click the "View" menu and then click on "Advanced". - Then click the "Option" button on the right below the "Source" and "Destination" buttons. - Click on "File attributes, Error Handling" - Tick the relevant boxes under the "Security information" section. Hope this helps.

Sage Drive Issue

A customer recently called with an issue they were having with Sage 50 Accounts. When they would fire up the application it would give the following error: "An error has been encountered with your Sage ID", as shown below: Unfortunately, hitting "Retry" did not allow the correct Sage Drive credentials to be entered. A phone call to a nice fella in Sage support yielded the following: The gist of it is: Stop 2 x Sage Accounts services Delete a folder called "Collaborate" which is buried down in subfolders of Windows Start the 2 x services, and then  Launch Sage You will then be able to enter the correct Sage Drive credentials and all should be well with the world.